> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review your Tasks

The **Tasks** page allows you to assign and receive tasks from colleagues, set due dates, and track progress. It can be used for any type or size of task - whether you’re requesting that a colleague upload supporting documentation on a claim or arranging a replacement MRI machine.

When you navigate to the Tasks page, you’ll see four tabs:

* **My Tasks** – tasks assigned to you
* **Available Group Tasks** - tasks assigned to groups you are a member of
* **Assigned by Me** – tasks you have assigned to others
* **All Tasks** - tasks assigned across the organization

<img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="All Tasks Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

### Create a New Task

<Card title>
  1. Click **+ Task** on the top right of the page.
  2. In the Create Task popup, enter a clear **title** and **description**.
  3. Under **Assignee**, start typing a colleague’s name. The menu will auto-populate with names of staff who have Insights accounts, click to select.

     **Note: You can assign a task to multiple patients**
  4. Set the **priority level**, **status**, and **due date** (if applicable).
  5. Choose a **task type**:
     * Select from existing options, or
     * Create a new task type by typing in the box and clicking **+ Create**.
  6. Optionally, upload a file related to the task (note: larger files may take longer to upload).
  7. Once all fields are complete, click **Create**.

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_4.png?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=5c34e80d2099f151809a0e3676f8ad86" alt="Create Task Pn" title="Create Task Pn" style={{ width:"34%" }} width="350" height="683" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_4.png" />

  When a task is assigned to you, you will be notified (with an update shown on the bell icon on top of the page)

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="Task Notif Web" title="Task Notif Web" style={{ width:"64%" }} width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />
</Card>

### Update Tasks

<Card title>
  **Update Task Status:** You can edit, delete, or update the status of a task by clicking the corresponding icons.

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_4.png?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=5c34e80d2099f151809a0e3676f8ad86" alt="Update Task Pn" title="Update Task Pn" style={{ width:"38%" }} width="350" height="683" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_4.png" />

  \*\*Sort Tasks: \*\*Click the arrow in any column header to sort by ascending, descending, or neutral order. Shift-Sort - Sort one column, then hold *Shift* while sorting another column to apply multiple sorting rules.

  \*\*View Archived Tasks: \*\*To view archived tasks, use the Filter in the upper-right corner and include Archived in the statuses shown.

  \*\*Bulk edit Tasks: \*\*To manage multiple tasks at once, check the boxes beside them and click on the edit button on the top to perform bulk actions.

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_4.png?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=5c34e80d2099f151809a0e3676f8ad86" alt="Bulk Tasks Pn" title="Bulk Tasks Pn" style={{ width:"56%" }} width="350" height="683" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_4.png" />
</Card>

### Assign Tasks to User Groups

<Card title>
  Tasks can be assigned to 1 group OR 1 individual at any point of time. Once a task is self-assigned from a group, the task will be unassigned from the group and moved to your “My Tasks” tab.

  \*\*View Group Details: \*\*View your groups, search members, browse membership lists by clicking on **My Groups.**

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="User Group Members Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

  **Assign a task to a group:**

  1. Click **+ Task** (top right).
  2. In the drawer:
     * Add **Title** and optional **Description**.
     * Choose **Assign to a Group** tab → pick a group from the dropdown.
     * Complete other required fields (priority, due date, etc.).
     * Click **Create**.
  3. Find your task in **Assigned by Me** tab. You can edit or delete the task here.

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="Create Group Task Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

  **Self assign a task:** Open **Available Group Tasks** tab, from here:

  * **Edit/Delete** group tasks if you have permissions.
  * **Self-assign** → click **Assign to Me**.
  * Confirm → task moves from **Group** → **My Tasks** tab.

      <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="Assign Task Self Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

  **Note**: Once you self-assign a task it will be unassigned from the group and moved to your “My Tasks” tab.

  <Accordion title="FAQ: I have assigned myself a group task, but I want to reassign this task to the group for another member to claim">
    In your “My Tasks” tab, search or filter for the corresponding task and select the pencil icon to bring up the “Edit Task” drawer.

    Click on the “Assign to a Group” tab, and select a group that you want to assign to.

    Save your changes, and the task will be reassigned to the group that you have selected.
  </Accordion>

  <Accordion title="FAQ: Can I assign tasks to both a group and a user">
    No, a task can only have one assignee at any point of time. This means that if the task is assigned to a group, it cannot be assigned to a user.

    Likewise, a task cannot be assigned to a group when it is assigned to a user. This helps to simplify task assignment and prevent duplicate efforts within your team.
  </Accordion>
</Card>

### Set-up User Groups

<Card title>
  Go to **Preferences → User Groups**.

  * Click **Create Group** (top right).
  * In the drawer:
    * Enter **Group Name** (must be unique).
    * Add an optional **Description**.
    * Add **Users** (optional).
  * Click **Create**.
  * After the groups are created you can search for them, edit group name, description or members, delete the group.

      <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="User Groups Pref Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />
</Card>

### Create Tasks linked to patient Attachments

<Card title>
  For a given attachment, you can create a task associated to it. The task created will be pre-filled with the attachment linked to it.

  Navigate to the **Patient Attachments** page > Each row in the attachments table has a **Manage Tasks** button on the right.

  The notifications next to the attachment will have one of the below icons:

  * **Incomplete task** → <Icon icon="circle-dot" iconType="duotone" color="#fa0b0b" /> Red icon
  * **Complete task** → <Icon icon="circle-dot" iconType="duotone" color="#058a17" /> Green icon
  * **No task attached** → No icon

      <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="Task Attach Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

  \*\*To add a task: \*\*

  * Click Manage Tasks > **New Task** (bottom left)
  * Fill in required fields:
    * Task Title
    * Assignee
    * Priority
    * Due date
    * Task type
  * The task will be **automatically linked** to the current attachment.
  * Click **Create** to save.
  * Once created you can view details, edit, delete or update the task status. Status options include: *Not Started, In Progress, Done, or Archived.*

  Once you create your task, you can view the task from the Attachments page and the Task page.

  <Accordion title="FAQ: Can I link an attachment to an existing Task on the Task page">
    You can create a new task linked to an attachment only from the patient's attachment page. However, you can view and manage existing tasks linked to attachments from the Tasks page.
  </Accordion>
</Card>

### Create Tasks linked to Faxes

<Card title=" ">
  For a given incoming or outgoing fax, you can create a task associated to it. The task created will be pre-filled with the fax number linked to it.

  Navigate to the \*\*Fax \*\*page > Each row in the Fax table has a **Manage Tasks** button on the right.

  The notifications next to the attachment will have one of the below icons:

  * **Incomplete task** → <Icon icon="circle-dot" iconType="duotone" color="#fa0b0b" /> Red icon
  * **Complete task** → <Icon icon="circle-dot" iconType="duotone" color="#058a17" /> Green icon
  * **No task attached** → No icon

      <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_4.png?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=5c34e80d2099f151809a0e3676f8ad86" alt="Fax Task Pn" width="350" height="683" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_4.png" />

  **To add a task:**

  * Click Manage Tasks > **New Task** (bottom left)
  * Fill in required fields:
    * Task Title
    * Assignee
    * Priority
    * Due date
    * Task type
  * The task will be **automatically linked** to the current fax.
  * Click **Create** to save.
  * Once created you can view details, edit, delete or update the task status. Status options include: *Not Started, In Progress, Done, or Archived.*

  Once you create your task, you can view the task from the Fax page and the Task page.

  \*\*Note: \*\*You can also add task notes in the description by expanding the task

  <img src="https://mintcdn.com/training_air/0hWlaPOT1TWqc4l_/images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp?fit=max&auto=format&n=0hWlaPOT1TWqc4l_&q=85&s=189a29ab1e72b63247d2d75ac965aba5" alt="Fax Task Notes Web" width="2048" height="1013" data-path="images/air_front_desk/manage_your_tasks/tasks/tasks_2.webp" />

  <Accordion title="FAQ: Can I link a Fax to an existing Task on the Task page">
    You can create a new task linked to a Fax only from the Fax page. However, you can view and manage existing tasks linked to a Fax from the Tasks page.
  </Accordion>
</Card>
