> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add a Walk-In Patient

#### Here's How to Do It

From the [Appointments](https://insights.athelas.com/v2/appointments) page, click Walk-In Patient.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_1.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=7db8957c8842d9c2eb5a54493d106a04" alt="" width="1964" height="554" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_1.png" />

A popup will let you choose either Existing Patient or New Patient. If it’s an existing patient, simply select them from the drop-down menu and ensure their information is up to date.

If it's a new patient, enter all their information. There’s a toggle at the bottom of the form to acknowledge accuracy and consistency with your EHR, so **be sure to update your EHR as well**.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_2.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=1fa14ac69adf9c4567f04fc8b28abbea" alt="" width="1428" height="1352" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_2.png" />

Click Next.

The Create Appointment form will appear for you to fill. Select a Facility, Provider, and Appointment Date/Time.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_3.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=64b3525ab5c7deb136297d40117eab18" alt="" width="1202" height="1472" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_3.png" />

Click Next.

An automatic eligibility check will run and display a result—Active, Inactive, or Inconclusive. In cases of Inactive or Inconclusive insurance, you can double check that the information entered is correct or move on to the payment page.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_4.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=c934b3fc9474d8de347bf0a22d1a04c4" alt="" width="804" height="1156" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_4.png" />

Click Next.

You’ll see a popup like the one below, with options for various methods of payment.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_5.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=70a1cdf77494d9efb0b9fcbd3285c2be" alt="" width="1826" height="1374" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_5.png" />

You can also choose to request payment later and simply view the new appointment in the [Appointments](https://insights.athelas.com/v2/appointments) page.

For quick access, simply click Filter > Patient and start typing the patient’s name.

<img src="https://mintcdn.com/training_air/FJ56xex59B7rqmIH/images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_6.png?fit=max&auto=format&n=FJ56xex59B7rqmIH&q=85&s=8ebe095c46e2086aca2cdc7afd505ba5" alt="" width="970" height="564" data-path="images/insights_front_desk/appointments/how_to_add_a_walk_in_patient/how_to_add_a_walk_in_patient_6.png" />

Congratulations, you’ve added the patient to your appointments!
