> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Appointment Details

The standard appointment will show the following tooltip when hovering over the calendar block:

<img src="https://mintcdn.com/training_air/tqW0ysrwUOSYXv5c/images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_1.png?fit=max&auto=format&n=tqW0ysrwUOSYXv5c&q=85&s=1fd4cac98f5a8fb919f4b793022fb812" alt="" width="1428" height="882" data-path="images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_1.png" />

* Patient Name
* Primary Insurance Company
* Appointment Status
* Appointment start and end time
* Eligibility Button
* Payment Button
  And take action from this tooltip:

<img src="https://mintcdn.com/training_air/tqW0ysrwUOSYXv5c/images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_2.png?s=c5b450bdbfcfbb05bcf3681dc31d3030" alt="" width="1240" height="790" data-path="images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_2.png" />

Clicking on a calendar block in any calendar view will cause the appointment details to open up as a side panel.

<img src="https://mintcdn.com/training_air/tqW0ysrwUOSYXv5c/images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_3.png?fit=max&auto=format&n=tqW0ysrwUOSYXv5c&q=85&s=31a1855dddfeebf063340cd6bfe54a86" alt="" width="896" height="1848" data-path="images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_3.png" />

There are several things you can do here including:

* Edit the appointment

* Change the appointment status

* Checked in

* Cancelled- You will be prompted to add a cancellation reason which will be available to view on the patient’s profile under the appointments tab.

* No-Show

<img src="https://mintcdn.com/training_air/tqW0ysrwUOSYXv5c/images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_4.png?fit=max&auto=format&n=tqW0ysrwUOSYXv5c&q=85&s=a3a7744c3dc22841d8c3e7e83948cbcc" alt="" width="1072" height="556" data-path="images/insights_front_desk/appointments/understanding_appointment_details/understanding_appointment_details_4.png" />

* Add a follow up appointment

* Delete the appointment

* Email the patient

* View the patient’s general demographics

* Clicking on the patient’s name in blue will route you to the patient’s profile

* Check the status of several appointment related items. The red circled checkmark will turn green when these items are completed or confirmed.

* Appointment Status

* Patient Balances

* Reminders/ Forms

* Prior Auth

* Eligibility

* Referring Provider

* Check-In Status

* Chart Note Status- Indicates if a chart note is signed or not

* Check the amount of prior auth, annual and medicare visits allowed for the patient.

* Alerts will populate when you’re nearing expiration dates or running low on visits.

* View the appointment details and previous appointment summary
  **Features Supported:**

* View an appointment’s high level details

* View an appointment’s eligibility details

* View an appointments visit limits and prior auth

* View and collect (suggested) charges for appointments

* View patient notes

* Update appointment type, status, PII
  **Features Not Supported:**

* Editing provider, appointment reason
