> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messages Page

### At a Glance

Need to just send a quick message to a colleague or have a conversation better suited to an instant messaging system than an email thread? Head over to the [Messages page](https://insights.athelas.com/messages)! This feature enables staff to interact with each other, all within Insights itself. Up to ten staff can be added to a thread.

### Here’s How it Works

To begin a thread with one or more colleagues, navigate to the Messages page and click the pencil icon to create a new conversation.

<img src="https://mintcdn.com/training_air/gG14-GfK4yqewDP-/images/insights_front_desk/messaging/messages_page/messages_page_1.png?fit=max&auto=format&n=gG14-GfK4yqewDP-&q=85&s=33ed723d94c9518aa09876a154526cf5" alt="" width="1002" height="972" data-path="images/insights_front_desk/messaging/messages_page/messages_page_1.png" />

A search bar will appear. Search for the colleague in question and select their name when it appears.

<img src="https://mintcdn.com/training_air/gG14-GfK4yqewDP-/images/insights_front_desk/messaging/messages_page/messages_page_2.png?fit=max&auto=format&n=gG14-GfK4yqewDP-&q=85&s=145aaf237d777168fe76cbf0c8017145" alt="" width="1888" height="270" data-path="images/insights_front_desk/messaging/messages_page/messages_page_2.png" />

Now, you can write out a message and/or add attachments, as shown below.

<img src="https://mintcdn.com/training_air/gG14-GfK4yqewDP-/images/insights_front_desk/messaging/messages_page/messages_page_3.png?fit=max&auto=format&n=gG14-GfK4yqewDP-&q=85&s=9740492d427145e0cc252fe145315757" alt="" width="1944" height="1280" data-path="images/insights_front_desk/messaging/messages_page/messages_page_3.png" />

### Received Messages

When there are new messages for you, notifications will appear in two places.

As a red dot 🔴 on the notification center (🔔 icon) in the header of any page in Insights.

<img src="https://mintcdn.com/training_air/gG14-GfK4yqewDP-/images/insights_front_desk/messaging/messages_page/messages_page_4.png?fit=max&auto=format&n=gG14-GfK4yqewDP-&q=85&s=7040e57ec6439bcddccabedb209ab48b" alt="" width="1122" height="532" data-path="images/insights_front_desk/messaging/messages_page/messages_page_4.png" />

As a blue dot 🔵 on the Messages page.

<img src="https://mintcdn.com/training_air/gG14-GfK4yqewDP-/images/insights_front_desk/messaging/messages_page/messages_page_5.png?fit=max&auto=format&n=gG14-GfK4yqewDP-&q=85&s=f203bf2af975001c7f9a64576160da75" alt="" width="1052" height="1152" data-path="images/insights_front_desk/messaging/messages_page/messages_page_5.png" />

#### Notes

You can also leave notes on a given encounter outside of the messages tab:

**Features Supported:**

* Leave notes on a given encounter

* Tag users in a note

* Leave universal notes (note will show throughout Insights for that patient - all encounters, claims, appointments, etc)
  **Features Not Supported:**

* Clearly notify a user if they are tagged in a note
