> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Insurance Intake Page

### At a Glance

The [Insurance Intake page](https://insights.athelas.com/v2/patient-insurance) can automate insurance form collection. It can also auto-text patients after their visit for updated information if a remittance comes back showing inactive insurance.

<img src="https://mintcdn.com/training_air/N8uVu8M9OnSbdU4O/images/insights_front_desk/patient_communications/insurance_intake_page/insurance_intake_page_1.png?fit=max&auto=format&n=N8uVu8M9OnSbdU4O&q=85&s=bdd9f83cee4949d4e985fbd9326fc57d" alt="" width="1116" height="952" data-path="images/insights_front_desk/patient_communications/insurance_intake_page/insurance_intake_page_1.png" />

#### Core Feature Walkthrough

#### Insurance Intake Flow

* A patient’s insurance receives a coverage-related denial.
* That patient receives a post-visit text to update their insurance information in the patient portal.
* They log in into their patient portal and get redirected to the Insurance Confirmation Form.
* The Insurance Confirmation Form consists of three instances of the form below: one for each of primary, secondary, and tertiary insurance.

For each instance, there are three options that can be chosen:

* **Current Insurance**: Writes back the current appointment insurance into the form

* **New Insurance**: A blank form, patient adds new insurance information to be updated in the appointment

* **No Insurance**: Patient chooses to self-pay for the appointment

* Patient fills in their information and submits

* Eligibility check is run on the primary insurance

* Insurance Update flow concludes

<img src="https://mintcdn.com/training_air/N8uVu8M9OnSbdU4O/images/insights_front_desk/patient_communications/insurance_intake_page/insurance_intake_page_2.png?fit=max&auto=format&n=N8uVu8M9OnSbdU4O&q=85&s=c88af9198c1705d85c73f1d4c087c58c" alt="" width="634" height="1494" data-path="images/insights_front_desk/patient_communications/insurance_intake_page/insurance_intake_page_2.png" />
