> ## Documentation Index
> Fetch the complete documentation index at: https://trainings.air.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Send Patient Statements via Email/Text
#### At a Glance
This guide features screenshots and explanations of each step of the patient statement and payment process below.
**Important Note:** Most organizations automatically send recurring batches of patient statements via both text and email by configuring their [Patient Statement](https://insights.athelas.com/v2/pr-statements) settings.
### Time to Send a Statement - Email or Text
#### Email a Payment Request
* Let’s say you’ve got all your patient’s information squared away and it’s time to collect payment. If you choose to send an email, this is what the patient will receive:
* The attached statement looks like this:
* If they choose to Pay Online, they will be taken to a pre-filled login page, except for their date of birth which they enter manually:
* Once they log in, they can view a breakdown of the bill:
* When they click Confirm Amount, a standard credit card information form appears (if their card info is already saved, they can choose to Pay with Card on File).
* Finally, once they Confirm Payment, they will get a receipt via email. All done! \[screenshot pending]
###
### Text a Payment Request
* This is an initial Welcome Message your patient will receive, followed by a Payment Request message if you choose the text option:
* When they tap the link, they will see this form with their name pre-filled, and a manual entry field for their date of birth:
* After they log in, they will see the amount due and an option to View Breakdown:
* When they tap Confirm Amount, a standard credit card information form appears (if their card info is already saved, they can choose to Pay with Card on File).
* After their card information is filled in, they can Confirm Payment:
* Once the payment has gone through successfully, patients will receive a text receipt. Finished!