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Configure appointment types, calendar preferences, and provider settings to customize how your schedule is displayed and managed.

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Calendar Timings

Calendar Timings: Set Calendar start and end times in Preferences → Calendar → Start & End Times.By default, Calendars display 6:00 AM – 8:00 PM. This applies at the site level, meaning all Facilities follow the same schedule unless otherwise configured.Cal Pref WebUnique timings for specific facilities: To set different timings for select Facilities, select the “Facility” option.On the table below, selecting a Facility displays its start & end time settings on the right. Multiple Facilities can be selected and updated at once. Changes are applied immediately to the Calendar.Cal Times Web

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Calendar Intervals

**Calendar Interval: **Set the duration of each time block in the calendar(ranges from 5min - 30min)Cal Intervals Web

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Calendar Refresh Mode

Calendar Refresh Mode: Choose how frequently your Calendar updates:
  • Standard Refresh Mode: Updates only when the browser is refreshed.
  • Real-Time Refresh Mode: Updates instantly. For example, if front desk staff create, cancel, edit, or check in appointments, the Calendar reflects the changes immediately.

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Calendar Settings

You can update the following from the Preferences Tab on the left navigation bar:
Use High Contrast ModeWhen enabled, calendar elements will use higher contrast for better accessibility and readability.
Open Calendar Tooltip on HoverWhen enabled, the calendar tooltip will open on hover.
Show Supervising Provider in TooltipWhen enabled, the calendar tooltip will display the supervising provider’s name if available.
Show Facility Name in Calendar BlockWhen enabled, the facility name will be displayed on appointment blocks in the calendar when multiple facilities are selected.