Most revenue is won or lost before the patient sits down. This phase covers everything that happens
between booking and the front desk: reminders that reduce no-shows, eligibility that tells you what
the payer will actually cover, and a check-in flow that collects the right amount the first time.Beta. In product and working, but ask your Athelas team to turn it on. Needs Air. Only for practices running Air as their EHR.
First-class registration paths for the non-standard cases. Workers’ comp auto-sets the plan type and opens Claim Number, Accident Date, Accident State, and employer fields; Self-Pay and Missing Insurance are real selections rather than workarounds.
Preflight flags missing insurance, subscriber address, and appointment type at the counter, then collects the pre-computed amount on every rail: cash, check, card, reader, saved card, gift card, credit, or send-to-pay.
Patients check themselves in on a tablet in your lobby: confirm demographics and insurance, run a live eligibility check, and pay today’s charge and any outstanding balance on the kiosk card reader. A lighter Forms mode surfaces only outstanding intake forms, for a paperless waiting room without a full check-in.
In-person card reader at the front desk. Athelas sets up your account and gets the reader live at onboarding; the hardware is purchased by your practice.
